NOTICE:    REQUIRED 10 DIGIT DIALING ON ALL CALLS  

On July 16, 2020, the FCC adopted Order 20-100 which created the 3-digit dialing code (988) for the national suicide prevention and mental health crisis hotline.  This Order also requires a mandatory change to 10-digit dialing plan in 82 different area codes.   One of those area codes is our 309 area code.  This means that after July 2022, the use of 7-digit dialing code must cease.  That being said, beginning October 24, 2021 ALL local calls will require using 10-digits.  You will no longer be able to call your neighbor using 7-digits.  We are being forced to make these mandated changes by the FCC.  We will update our customers with an implementation schedule at a later date.  We know this is not going to be a popular change but please realize it is out of our hands.

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As a friendly reminder, please be sure to add our office to the list of businesses/contacts you have when you change your mailing address.

Telephone

Viola Home Telephone offers local and long distance service to the citizens of Viola and rural areas. With regular phone service you can add features such as call waiting, call forwarding, 3 way calling, speed calling, and caller ID. By choosing TRIO long distance you will enjoy making calls for as little as $0.12 per minute.

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Internet

Whether you are streaming videos, browsing, shopping, gaming, working, sharing photos or sending/receiving emails we have the perfect internet package for you with NO Data cap. Connect all of your devices and be assured there will be no additional charges at the end of the month!

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Television

Finally, an affordable cable TV package! Starting with our Basic Video Package for $25.00 per month. We have several video packages to choose from to meet your family’s needs. Ask us how you can save $5.00 per month on a bundled package.

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Attention Internet customers:

With our new 50-75-100 meg fiber internet packages, we have found that MOST existing low and mid priced routers will not handle the wireless speeds of our new services. Most routers will only deliver 30-35 meg over the wireless connections. The wired connections of the routers DO support the new speeds.  Please do speed tests from a wired device as that should give you a more accurate reading of the speed being delivered. We only guarantee speeds that are delivered to our equipment located on you house.

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